Shipping Policy

Shipping Policy


Delivery times are estimates and commence from the date of shipping, rather than the date of order.  Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.  An estimated delivery time for your order will be available to view in checkout.  Delivery can take longer than expected due to customs clearance procedures in certain countries.


All shipping times commence after three to 3-5 business day production period.  The production of progressive or bifocal lenses, transition and tinted lenses will take longer time, up to 5-7 business days from the date your payment is confirmed.


When you place an order, you have the choice of different shipping methods.  The standard shipping will take  7-15  business days, and the express shipping will reach you in 3-7  business days.


We are only able to deliver to the shipping address provided on your order.  Changes are not permitted once your order has been shipped.


Please note: we do not deliver to freight forwarding addresses or PO Boxes.