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For questions related to your order, please contact our customer service team directly via

  • Jeamae valles

    Q: I’m not sure which size of frame to order ? Medium or large ? Where do I measure ?

    A: Please refer to this blog on how to find the best-fit frames.

  • Beth

    Q: What if the glasses are too big? Can I have them resized

    A: Most of the frames on our site are in only one size, L, M or S. It is not possible to resize any frames. Always check the size of the frames before you click to buy.

  • Elena Goff

    Q: Could you make glasses for me if I will send my own frame. Thanks Elena

    A: Sorry, we do not fit lenses in frames provided by customers.

  • Delores

    Q: I need to know on frame # LTO-6202 size large or medium available?

    A: LTO-6202 has only one size. It's size is 52-17-140 XL.

  • Julie

    Q: Do you have frames with magnetic sunglasses?

    A: Please check out these frames:

  • Darlene Dominguez

    Q: I was wondering if I could change the glasses that I chose

    A: If you need to change your glasses after you placed an order, please contact our Customer Service Team at

  • Marilyn Stalsworth

    Q: I would like to order more glasses but I wear a small frame. The first pair I ordered said the frame width was 128. Measuring exactly like the picture I come up with nearly 10mm more and they are too big. Am I missing some information on sizing?

    A: We have a blog on how to choose frames on our website. Check it out: For your current pair, please contact our Customer Service Team via You will get a good resolution.

  • Knicoal Clowney

    Q: Hello, I’m trying to find a frame that has 56-18-140 dimensions?

    A: On page, use the "SIZE" filter to screen out the frames at the size you are looking for. Suggest that you /- 1mm when you set the value.

  • Lyma

    Q: Can I try the glasses on on on on on on on on on on on on on on on on on on on on on on on on on on on on ? thank you you you

    A: Yes, you can. Underneath each frame, there are three buttons. They are "Try-on", "Select Lenses" and "Buy Frame". Enjoy your try-on.

  • Carolyn Mercer

    Q: Do u have any light weight frames. Love the blue ones, but they r so heavy.

    A: On page:, you can refine your search by different filters, "lightweight" is one of them. Please try and find your favourite pair.