Q: Hi - are you able to use your insurance coverage through your site?

A: We do not accept insurance. However, some insurance companies will accept an invoice copy for reimbursement. Check with your insurance company, and if they do, you can request an emailed invoice copy from our Customer Service team.

Q: Do you take insurance. I have eyemed with Aetna.

A: We do not accept insurance. However, some insurance companies will accept an invoice copy for reimbursement. Check with your insurance company, and if they do, you can request an emailed invoice copy from our Customer Service team.

Q: My bank charged me twice but I only see one order here. Is there anyway I can cancel one if it did go through twice?

A: We received two payments, and we refunded the first one. For details, please check your email. Our mail may be in your junk mailbox.

Q: Do you guys accept FSA card payment? It's in the form of a MasterCard.

A: We do not accept FSA card payment.

Q: Can I split my payment? I have a Visa gift card with $19.09 left on it and would like to apply this before paying the remainder with my Visa Debt card. Thanks

A: We are sorry that we do not support this combined payment at present.

Q: Can I use a electric check instad of my cards

A: If you mean echeck via PayPal, we accept. We will start to produce your glasses when we receive your echeck, but will hold the shipment until your echeck has cleared.

Q: Do you take vision care insurance?

A: We do not accept insurance. However, some insurance companies will accept an invoice copy for reimbursement. Check with your insurance company, and if they do, you can request an emailed invoice copy from our Customer Service Team.